Related Media Gallery for To Restore Trust in Online Transactions, Retailers Need to Develop a Virtual Handshake
August 2nd, 2017
-
-
Amy Schmitz
University of Missouri Law Professor Amy Schmitz writes in a new book that it’s in the best interest of both retailers and consumers to establish a new virtual handshake to bring trust back into online purchases.
Photo:
Download larger image
-
-
The New Handshake
In their book, The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, Law Professor Amy Schmitz and co-author Colin Rule propose a design for a “new handshake” for the online world. Their proposed process uses online dispute resolution principles and would operate independently of the courts, saving consumers and businesses time and money while not clogging the court system with small claims. Photo:
Download larger image
